Security, Onboarding and Support
EPIQR+ is a SaaS application published by ESTIA and EPIQR Rénovation, which provides EPIQR users with day-to-day support.
Security
At EPIQR+, data security is our top priority. We understand the importance of protecting our customers' sensitive information, which is why we have put in place rigorous measures to guarantee the confidentiality and integrity of the data hosted on our SaaS platform.
- Data hosted in Switzerland in Infomaniak's data centres, number #1 in French-speaking Switzerland
- RGPD compliance
- Compliance with the Data Protection Act (nLPD) and its implementing provisions, the OPDo
OnBoarding
Our aim is to provide you with an exceptional user experience right from the start. With our personalised Onboarding approach, combining an interactive guide with specialist training, we're committed to providing you with the tools and knowledge you need to make the most of our platform.
Your success is our priority, and we're here to support you every step of the way with EPIQR+.
- Interactive step-by-step guide
- Customised training
- Committed to your success
Support
Whether you have any questions, queries or need help using the EPIQR+ application, our dedicated team is here to help.
- Personalised assistance by e-mail
- Commitment to customer satisfaction
- A team at your service